Guest answers
Curiosity is welcome.
Quick answers to the most common questions. The downloadable guest guide contains complete policies, examples, contact paths and legal detail.
Download complete guest guide →Before you reserve
The essentials.
No. Lunar Horizons Travel, its vehicles, habitats, schedules, people and contact details are entirely fictional and created for software demonstration and chatbot testing.
Per-guest prices are $285,000 for Orbit Preview, $465,000 for Aurora Base and $695,000 for Tranquility Grand Tour. Standard training, mission travel, meals, accommodations, baseline insurance and recovery lodging are included.
Guests must be at least 18 on launch day. Standard eligibility extends through age 75; applicants age 76-80 receive enhanced medical review. Applicants over 80 cannot fly under the current fictional policy.
No. You must meet medical and functional standards, tolerate the required acceleration profile, complete emergency training and safely move through the vehicle, with approved adaptations where feasible.
The 15% deposit is fully refundable for 14 days. After that, guest cancellations retain 5% of price until 181 days before launch, 20% from 180-91 days, 50% from 90-31 days and 80% within 30 days. Approved medical cancellations receive a travel credit or refund less documented nonrecoverable costs.
The company may move departure within a 30-day Mission Window. One no-fee transfer is available if the shift exceeds 14 days from the published date. A delay beyond the window allows transfer, 110% credit or refund of amounts paid.
Each guest receives 30 minutes of scheduled live video per surface day, reasonable text messaging and a 2 GB mission media allowance. Delay is typically 1.3 seconds one way, plus network handling.
Some mobility, hearing, vision, dietary and neurodiversity adaptations are supported after individual review. Vehicle safety geometry limits certain devices. A support companion may be required and normally purchases a seat; the accessibility team confirms feasibility before a deposit becomes nonrefundable.
Crew stabilize the guest using onboard medical capability and consult Earth-based flight surgeons. Depending on mission phase, the commander may shelter in place, alter activities, return to orbit or begin an early Earth return. The commander has final safety authority.
Three meals and two snacks daily, with omnivore, vegetarian, vegan, halal-style, kosher-style and medically required menus available. Menus are prepared in controlled kitchens; strict zero-cross-contact guarantees are not possible.
For the full booking, safety, insurance, privacy, accessibility and legal terms, use the PDF knowledge base. Website summaries do not override the detailed fictional Guest Services Agreement.
Still curious?
Ask the demo chatbot anything lunar.
Suggested questions: “What can I pack?”, “Which package includes a rover trip?”, or “What happens if my launch is delayed?”